Privacy Policy

Introduction

Sphere AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our digital platforms including our web services, smart business tools, and digital document solutions.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number)
• Business information (company name, industry, website)
• Project requirements and specifications
• Communication preferences and history
• Payment and billing information
• Account credentials for our dashboard and services
• Any other information you choose to provide through our forms or communications

Automatically Collected Information

When you visit our website or use our services, we may automatically collect:

• IP address and geographic location
• Browser type, version, and operating system
• Pages visited, time spent on site, and navigation patterns
• Referring website and search terms used
• Device information and screen resolution
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide and improve our web services, smart business tools, and digital document solutions
• Process service requests and manage client projects
• Respond to your inquiries and provide customer support
• Send you project updates, service notifications, and relevant communications
• Process payments and manage billing
• Analyze website usage and optimize user experience
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure security of our services
• Develop new features and improve existing services

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With trusted service providers who assist in our operations (hosting, payment processing, analytics)
• To comply with legal requirements, court orders, or government requests
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer, merger, or acquisition
• With your explicit consent or at your direction

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings or our cookie consent banner. Essential cookies required for site functionality cannot be disabled.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data may be retained for the duration of our business relationship and for a reasonable period thereafter.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Restrict or object to certain processing activities
• Data portability where technically feasible
• File a complaint with regulatory authorities

Third-Party Services

Our website and services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies before providing any information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: