Terms of Service

Agreement to Terms

By accessing and using the Sphere AI website, services, dashboard, or any of our digital platforms (collectively, the "Services"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use our Services.

Services Description

Sphere AI provides the following services:

• Custom web design and development services
• Smart business tools and automation solutions
• Digital document creation and management
• AI-powered business solutions and consulting
• Dashboard and client portal access
• Technical support and maintenance services
• Digital marketing and SEO optimization

User Responsibilities

As a user of our Services, you agree to:

• Provide accurate, complete, and current information
• Use our Services for lawful purposes only
• Respect intellectual property rights of Sphere AI and third parties
• Not interfere with or disrupt our Services or servers
• Comply with all applicable laws and regulations
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Provide necessary materials and information for project completion

Account Terms

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account. You agree to immediately notify us of any unauthorized uses of your account or any other breaches of security.

Intellectual Property Rights

The Services and their original content, features, and functionality are and will remain the exclusive property of Sphere AI and its licensors. The Services are protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

For custom development work, intellectual property rights will be transferred to the client upon full payment, unless otherwise specified in a separate agreement. We retain the right to use general methodologies, know-how, and experience gained from projects.

Payment Terms

For paid services:

• Payment terms are specified in individual service agreements or invoices
• Late payments may incur additional fees as specified in your agreement
• Refunds are handled according to our refund policy and service agreements
• Prices are subject to change with 30 days' notice for ongoing services
• All fees are non-refundable unless otherwise stated
• Disputed charges must be reported within 30 days

Service Level and Support

We strive to provide reliable services with minimal downtime. However, we do not guarantee uninterrupted access to our Services. Support is provided during business hours (Monday-Friday, 9 AM - 5 PM EST) unless otherwise specified in your service agreement.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Services, to understand our practices regarding the collection and use of your information.

Limitation of Liability

In no event shall Sphere AI, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Services.

Indemnification

You agree to defend, indemnify, and hold harmless Sphere AI and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

Termination

We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. Upon termination, your right to use the Services will cease immediately.

Governing Law

These Terms shall be interpreted and governed by the laws of the State of Tennessee, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Information

If you have any questions about these Terms of Service, please contact us: